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Deliverr is an online marketplace, offering everyday goods from local stores for on-demand delivery.
With your favorite stores and restaurants at your fingertips, we deliver liquor, food, flowers, diapers, supplements, Tylenol, etc. Deliverr satisfies your cravings and daily needs — more time and energy for yourself and those you love.
Currently, we allow ordering from local stores within Liquor, Grocery and Takeout category. See available stores at deliverr.ca or download Deliverr app.
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Deliverr orders can be expected in as little as 45 minutes. Deliveries can be planned in advance to arrives as you do. You can plan a delivery as far as one week in advanced.
The delivery fee depends on the store and the delivery time that you choose. The fee for each delivery will be displayed when selecting a store and selecting delivery window during checkout, before you place your order.
Deliverr’s official operating hours for delivery is 9:00 a.m. to 11:00 p.m.
All products come from stores closest to you. That means you enjoy your favourite products at stores you already shop at.
Products come from your local neighbourhood stores in your city/area, from stores you love.
Debit or Credit Visa and Mastercards and American Express cards are accepted at checkout.
Note: We hold estimated funds on your card when you place an order and charge final total with a difference on your card.
If price is more than estimated on non-partner store. You will see two transactions on bank statement, one showing hold amount charged to your card and the other transaction will be difference of actual charge and hold amount.
If Price is lower in non-partner stores, we will charge the final total to the card. You will be charged for your final order at the time of delivery.
If you believe you have an unauthorized charge from Deliverr you can submit a request to reverse the charge through contacting Deliverr support team via e-mail at email@example.com or call us.
f you received an incorrect credit or refund for a specific order, feel free to contact us via e-mail support, live-chat or phone and we will be more than happy to assist you.
Creating a Deliverr account is easy!
If you require help creating an account you can always reach out to our Customer Support Team.
You can change your password with the Deliverr app in just a few taps.
We offer 2 different ways of receiving order notifications, Text Message or Push Notification.
When something in your order is currently out of stock we do our best to find an alternative product or substitute. We will always contact you to confirm that the alternative product is correct.
Deliverr is not affiliated with or associated with any in store pricing policies, promotions or sales. The price you pay in the store is the price you pay with Deliverr.
Upon delivery you will receive the purchase receipt with a list of the prices for your products purchased. In-store sales and promotions are not guaranteed.
In the future Deliverr will have our own sales and promotions. Sign up for our email newsletter for updates on current Deliverr promotions.
After you have submitted your order you will receive a confirmation email and a order confirmation notification. Within the email and notification you will be given a link to our recent order page. You can track your order or contact us by phone or live chat.
If the store / restaurant has not yet processed your order, you can make adjustments by chatting with a support agent. Live agent chat is available on the Deliverr website or the mobile app:
For website users:
For mobile app users:
You can cancel your delivery for a full refund up until we start shopping for your order, about 2 hours before your scheduled delivery time. After that, you will be charged a cancellation fee of $10.
If you must cancel your order during the shopping or delivery process, or if you are unreachable at the time of delivery, we may cancel your order on your behalf and charge the delivery fees.
If you have a problem with your order, please tell us right away. You can call us at 306-533-3333, email us at firstname.lastname@example.org,or live chat via our website and one of our customer support representatives will look after your concerns immediately!
Refunds may typically take up to 5 business days to process. In some cases your bank may adjust the original charge amount instead of displaying a separate refund.
Going into your device -> Deliverr app -> recent order -> Select Order you want to see receipt.
They are yours!
However, we can return it at additional cost, please contact us or Phone at +1(306)533-3333 or Email at email@example.com or use our live chat on our website.
Your order will be delivered by a screened and professionally trained Deliverr Shopper.
Tips are not required, but Shoppers appreciate recognition of their hard work. Shoppers receive the entire amount of your tip. You can tip using your credit/debit card after delivery.
There are two ways to tip your Deliverr shopper:
1. During payment of your order at the door. You can add the tip to your order total in the debit machine.
2. In cash when your order is delivered. Since 100% of the tips go to your Deliverr shopper, feel free to tip them in cash when they drop off your order.
We’re happy to answer any other questions you may have, simply email us at firstname.lastname@example.org